Motivation, skills, knowledge or environment#
Training may not be the answer. Lack of knowledge is not the only reason why people may not be able to perform a particular activity. The problem might arise from anyone of
- motivation
- Skills
- Knowledge
- Environment
On a related notion, this on coaching argues that the four major causes of performance problems are
- Knowledge or skills
- Process
- Resources
- Motivation or culture
That's perhaps a slightly better formulation. Offers a "Performance Analysis Quadrant" to aid analysis. Has some references and more detail.